Working out a cost of downtime is hard.
Costs are different for every organisation depending on factors like speed of transaction, reliance on technology and potential reputational damage. In addition, businesses who have been through downtime are often unwilling to share their experience. This means it can be difficult to find reliable benchmarks for comparison with others of a similar size or in our own industry.
Our aim is to bring together all of the figures and examples here in one place to act as a central source of information on the Cost of IT Downtime.